Terms & Conditions

Effective Date: March 10, 2026

Welcome to Heritage Craft House Ltd. These Terms and Conditions govern the use of our website http://heritagecrafthouseltd.com and the purchase of any products through our B2B wholesale platform. By placing an order, you agree to be bound by the following terms.

1. B2B Account Registration

• Eligibility: To access wholesale pricing, users must register for a business account. We reserve the right to verify business credentials before granting access.

• Security: You are responsible for maintaining the confidentiality of your account credentials. All orders placed under your account are your legal responsibility.

2. Wholesale Pricing & Orders

• Minimum Order Quantity (MOQ): All wholesale orders are subject to a Minimum Order Quantity as specified on individual product pages or in our catalog.

• Pricing: Prices are quoted in [Insert Currency, e.g., USD] and exclude VAT, customs duties, and shipping costs unless otherwise stated.

• Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to decline any order for reasons including inventory shortages or errors in pricing.

3. Production & Lead Times

• Handmade Nature: Since our products are “House Craft” and “Handicrafts,” production times may vary.

• Lead Times: Estimated production and shipping dates are provided at the time of order. Heritage Craft House Ltd is not liable for delays caused by raw material shortages, artisanal labor availability, or international shipping disruptions.

4. Payment Terms

• Payment Methods: We accept Wire Transfers (T/T), Letters of Credit (L/C), and secure online payments.

• Deposit: For bulk or bespoke orders, a [e.g., 50%] deposit is typically required before production begins, with the remaining balance due prior to shipment.

5. Shipping & International Trade

• Incoterms: Unless otherwise agreed, all international shipments are sent under EXW (Ex Works) or FOB (Free on Board) terms.

• Import Duties: The buyer is the importer of record and is responsible for all import duties, taxes, and customs clearance fees in the destination country.

6. Intellectual Property

• Design Rights: All designs, images, and branding on this site are the intellectual property of Heritage Craft House Ltd.

• Usage: B2B partners are granted a limited license to use our product images for the sole purpose of reselling the purchased items. Reproduction of our designs for manufacturing purposes is strictly prohibited.

7. Limitation of Liability

Heritage Craft House Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to fulfill an order due to “Force Majeure” (acts of God, strikes, or global supply chain failures).

8. Governing Law

These terms are governed by the laws of [Insert Your Country/State]. Any disputes arising from these terms shall be settled in the courts of [Insert Your City/Country].

9. Amendments

We reserve the right to update these Terms & Conditions at any time. Continued use of the site after changes are posted constitutes acceptance of the new terms.

Contact Information:

For legal inquiries regarding these terms, please contact us at:

Email: info@heritagecrafthouseltd.com